One of the true cornerstones of leadership has always been the ability to accept responsibility. A true leader admits their mistakes and changes direction for the benefit of their constituents. I consistently use the example of great leaders who did and did not accept responsibility for their actions.The one example I use on a regular basis is that of President Nixon. During the Watergate scandal he repeatedly exclaimed "I am not a crook". On the other hand when President Kennedy sent troops into Cuba he admitted to the American public that it was a huge mistake and he apologized to the American people and earned their respect for that. Had President Clinton stated that he had an affair with Monica Lewinsky he would have a saved our country millions of dollars and possibly his own reputation which has taken years to repair.
Now we have Attorney General Alberto Gonzalez and his inability to recall events that he played a roll in over 72 times. What this country really needs is for someone, in fact anyone to step up who can gain back the trust of the American People. The time has come for the American people to turn things around.
Dr. Rick Goodman is a professional speaker who works with organizations that want to develop great leaders. For more information on Ricks speaking programs, Audio Programs and learning programs contact (888) 267-6098 or mailto:Rick@drrickgoodman.com (http://www.drrickgoodman.com/)
Monday, April 23, 2007
Saturday, April 14, 2007
A Whirlwind of Activity
The last three months have been a whirlwind of activity I have spoken in Lincoln, Nebraska, Washington, DC, Baltimore, Pittsburgh and Erie Pennsylvania in the next three months my schedule’s busier than ever before. I’ll be covering Maine, New Hampshire, New York, Indiana, Vermont, Mississippi, North Carolina and back to Maine again. I’m really looking forward to that Maine lobster to tell you the truth.
Life has been taking on a new and exciting turn in the last three months.Our new seminar company Advantage Legal Seminars has just been approved for its audio and live seminars in its 10th state and is rapidly growing. Soon we will be adding three new programs from highly respected attorneys. The website is also being overhauled with a brand-new look and can be found by going to www.advantagelegalseminars.com.
My new article Striving for Excellence “What We Do and the People We Touch” has just been published in the Florida Society for Ambulatory Surgical Centers spring magazine called Surgiwatch which can be found on their website at www.fsasc.org the article examines just how important the doctors, nurses and administrators are to a healthcare organization.
The best part about today, though, is I’m done working and I have accomplished my goals and objectives for the day. Right now I’m getting ready to go to the Florida Marlins game with my best friend Mitch, who I’ve known since sixth grade it doesn’t get much better. I’m designing my day in creating my life!
Now it’s time for you to create the life you want, “You Have the Ability to Choose”! If you don’t believe you have the ability to choose. Read my newest article titled. You have the ability to choose at http://www.drrickgoodman.com/site/you-have-the-ability-to-choose.html.
Dr. Rick Goodman is a professional speaker who works with organizations that want to develop great leaders. For more information on Ricks speaking programs, Audio Programs and learning programs contact (888) 267-6098 or Rick@drrickgoodman.com (www.drrickgoodman.com)
Life has been taking on a new and exciting turn in the last three months.Our new seminar company Advantage Legal Seminars has just been approved for its audio and live seminars in its 10th state and is rapidly growing. Soon we will be adding three new programs from highly respected attorneys. The website is also being overhauled with a brand-new look and can be found by going to www.advantagelegalseminars.com.
My new article Striving for Excellence “What We Do and the People We Touch” has just been published in the Florida Society for Ambulatory Surgical Centers spring magazine called Surgiwatch which can be found on their website at www.fsasc.org the article examines just how important the doctors, nurses and administrators are to a healthcare organization.
The best part about today, though, is I’m done working and I have accomplished my goals and objectives for the day. Right now I’m getting ready to go to the Florida Marlins game with my best friend Mitch, who I’ve known since sixth grade it doesn’t get much better. I’m designing my day in creating my life!
Now it’s time for you to create the life you want, “You Have the Ability to Choose”! If you don’t believe you have the ability to choose. Read my newest article titled. You have the ability to choose at http://www.drrickgoodman.com/site/you-have-the-ability-to-choose.html.
Dr. Rick Goodman is a professional speaker who works with organizations that want to develop great leaders. For more information on Ricks speaking programs, Audio Programs and learning programs contact (888) 267-6098 or Rick@drrickgoodman.com (www.drrickgoodman.com)
Tuesday, October 31, 2006
Building Loyalty and Brand Value
I just returned from St. Louis where I was visiting my children and got to witness how a professional organization builds brand value and loyalty among their customers. I am referring specifically to the World Series Champions St. Louis Cardinals.
There are many lessons to be learned from this organization and the first of which is to focus on your customers needs and put a quality product on the field. The Cardinals have been doing this year in and out for at least four decades. They have attracted fans from all over the Midwest and points in the southern part of our country.
The new stadium that was opened this year was built with their number one customer in mind the fans. What if you built your products and services with your best customers in mind. Do you think you would build loyalty? I think the answer is obvious of course you would. There are also plans underway to build a baseball village next to the new stadium with restaurants and shops to cater to their fans.
Walt Jocketty and Tony Larussa the G.M. and Manager have spent money and invested it in their product and now they are enjoying another World Championship. Winning builds loyalty to the brand and it’s customers. Just think if we could do that everyday in our business and our lives the relationships we would have with our customers would be Rock Solid for years to come
There are many lessons to be learned from this organization and the first of which is to focus on your customers needs and put a quality product on the field. The Cardinals have been doing this year in and out for at least four decades. They have attracted fans from all over the Midwest and points in the southern part of our country.
The new stadium that was opened this year was built with their number one customer in mind the fans. What if you built your products and services with your best customers in mind. Do you think you would build loyalty? I think the answer is obvious of course you would. There are also plans underway to build a baseball village next to the new stadium with restaurants and shops to cater to their fans.
Walt Jocketty and Tony Larussa the G.M. and Manager have spent money and invested it in their product and now they are enjoying another World Championship. Winning builds loyalty to the brand and it’s customers. Just think if we could do that everyday in our business and our lives the relationships we would have with our customers would be Rock Solid for years to come
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