Friday, December 09, 2011

The Power of the Personal Note

Have you ever gotten a high score in bowling or maybe it will was a perfect score and the teacher wrote a little remark on the page about your accomplishments?

My question is how did it make you feel and did you share that note or score with anyone or everyone? I remember hanging that score on the fridge to this day and I still have some of those report cards the ones with the great messages as well as a the not so great.

My point is that it is more important than ever to reach out and touch our clients, customers and friends in a more personal way!

Just recently I was in St. Louis visiting my kids and was invited to my friend Doug’s house for a BBQ engagement function for his son and future daughter-in-law.

That afternoon we went shopping at Plaza Frontenac in St. Louis. When we walked into Neiman Marcus we were helped by a woman named Karen Gillis who was absolutely fabulous!

In no time she had a beautiful present picked out which work very well for my AAA personality, but she also showered my wife with gifts and a box of Godiva Chocolates. To say I was impressed is an understatement! I was overwhelmed by her excellent customer service and looked forward to shopping with her again!

If that was not enough two weeks later back in Florida I received a personal letter in the mail addressed to me from Neiman Marcus. To my surprise it was a note from Karen thanking me for my business and giving me her personal hours and contact information.

After receiving that personal note I can tell you that Karen is the only salesperson that I will work with at that location!

Only a few weeks ago I took my mother and her boyfriend out for her birthday to the Capitol Grill in Boca Raton, Florida. When we arrived at the table it was decorated with a personal note for my mother acknowledging her birthday.

Our server Isabel came to our table with glasses of champagne to toast my mom’s birthday. The meal and the service was magnificent and we left completely full and happy, but once again that is not the end to the story.

A week later I received a personal note from our server is Isabel and in it she told me how honored she was to have been able to make my mother’s birthday special. Just like Karen from Neiman Marcus she also stated in her note that she looked forward to serving us again in the future!

Again I can tell you the next time I go to the Capitol Grill in Boca Raton Florida I'm asking for Isabel to wait on our table.

The bottom line is two great companies, well-trained employees and satisfied customers who will return again and again. This Is the Power of the Personal Note!

Dr. Rick Goodman speaks from real -Life experiences and achieves great results! Dr Rick’s newest book Living a Championship Life "A Game Plan for Success" has been widely acclaimed since its release.

Dr. Rick Goodman is a professional speaker and author who will give your audience specific tools and systems that get great results. Dr. Rick also works with organizations that want to Develop Great Leaders "Through Excellence in Communication and Team Building". For more information on Rick's speaking programs Consulting Programs and Training programs contact (888) 267-6098 or Rick@DrRickGoodman.com or on the web at www.DrRickGoodman.com

The Power of the Personal Note

Have you ever gotten a high score in bowling or maybe it will was a perfect score and the teacher wrote a little remark on the page about your accomplishments? My question is how did it make you feel and did you share that note or score with anyone or everyone? I remember hanging  that   score on the fridge to this day and I still have some of those report cards the ones with the great messages as well as a the not so great.

My point is that it is more important than ever to reach out and touch our clients, customers and friends in a more personal way! Just recently I was in St. Louis visiting my kids and was invited to my friend Doug’s house for a BBQ engagement function for his son and future daughter-in-law. That afternoon we went shopping at Plaza Frontenac  in St. Louis.

 When we walked into Neiman Marcus we were helped by a woman named Karen Gillis who was absolutely fabulous! In no time she had a beautiful present picked out which work very well for my AAA personality, but she also showered my wife with gifts and a box of Godiva Chocolates

To say I was impressed is an understatement! I was overwhelmed by her excellent customer service and looked forward to shopping with her again! If that was not enough two weeks later back in Florida I received a personal letter in the mail addressed to me from Neiman Marcus. To my surprise it was a note from Karen thanking me for my business and giving me her personal hours and contact information. After receiving that personal note I can tell you that Karen is the only salesperson that I will work with at that location!

Only a few weeks ago I took my mother and her boyfriend out for her birthday to the Capitol Grill in Boca Raton, Florida. When we arrived at the table it was decorated with a personal note for my mother acknowledging her birthday. Our server Isabel came to our table with glasses of champagne to toast my mom’s birthday. The meal and the service was magnificent and we left completely full and happy, but once again that is not the end to the story.

 A week later I received a personal note from our server is Isabel and in it she told me how honored she was to have  been able to make my mother’s birthday special. Just like Karen from Neiman Marcus she also stated in her note that she looked forward to serving us again in the future!

Again I can tell you the next time I go to the Capitol Grill in Boca Raton Florida I'm asking for Isabel to wait on our table.

The bottom line is two great companies, well-trained employees and satisfied customers who will return again and again. This Is the Power of the Personal Note!



Dr. Rick Goodman speaks from real -Life experiences and achieves great results! Dr Rick’s newest book Living a Championship Life "A Game Plan for Success" has been widely acclaimed since its release.

Dr. Rick Goodman is a professional speaker and author who will give your audience specific tools and systems that get great results. Dr. Rick also works with organizations that want to Develop Great Leaders "Through Excellence in Communication and Team Building". For more information on Rick's speaking programs Consulting Programs and Training programs contact (888) 267-6098 or Rick@DrRickGoodman.com or on the web at www.DrRickGoodman.com  







Monday, August 15, 2011

I Am Totally Healthy I Just Have Cancer!

The moment I heard those words come out of my wife's mouth I was totally blown away, but why should I be that was three years ago and my wife had already been battling cancer for three years!

The doctor turned and looked at my wife is if she was out of her mind, but I knew this was one of the toughest women on the planet. She knew she was in the fight of her life and that a positive attitude was the key to her success.

Personally I did not know if my wife was kidding herself or truly believed her own words.
However I have come to know that Jackie Klein Goodman is one of the toughest and most positive people on the planet. She goes and goes and keeps on challenging herself and others through the example that she sets every day!

Are you ready to keep on keeping on in this economy?

Because how you look at your life every day will determine the road you will travel.When life has you down are you grateful for all the little things, those special moments and times of reflection that will keep you in balance and take you to the next level.

I just came back from an awesome day on the 17 mile Drive with Jackie and my daughter Jamie reflecting enjoying and observing. Treasure all of life's moments and focus on how you can appreciate every second of every day and make a difference to others!

Dr. Rick Goodman speaks from real -Life experiences and achieves great results! Dr Rick’s book Living a Championship Life “A Game Plan for Success” has been widely acclaimed since its release.

Dr. Rick’s keynote presentations will motivate your audience and give them specific tools and systems that will get great results. Dr. Rick also works with organizations that want to Develop Great Leaders “Through Excellence in Communication and Team Building”. For more information on Dr. Rick’s speaking programs Consulting Programs and Training programs contact (888) 267-6098 or Rick@DrRickGoodman.com or on the web at www.DrRickGoodman.com

Tuesday, July 19, 2011

Last Chance to Register! -- Join the Social Influence Webinar with Ford Saeks! http://t.co/VZ6lRmB via @youtube

Monday, July 11, 2011

Simple Social Media Strategies for Everyone Who Wants to Connect, Engage & Grow Their Business

Simple Social Media Strategies for Everyone Who Wants to Connect, Engage & Grow Their Business
Leveraging the power of social media to monetize your efforts, save you time and produce real results!

Are you ready to build lasting and effective relationships online, expand your digital reach and attract targeted prospects to your business—all via social media? If so, register now for the July 21, Social Influence Webinar with Ford Saeks.
You’ll Discover:


New Social Media insights to build relationships and expand your digital footprint.

How to leverage your efforts, save time and produce real results.

Simple insider secrets to get top search engine rankings.

How to monetize your efforts with sites like YouTube, LinkedIn, Facebook and Twitter.

The three critical factors that can make or break your online marketing.

How to get tons of free traffic, improved usability and more sales.

Strategies to create a value-added presence within your community of followers.

It’s a fact. You don’t really own your brand anymore, your customers do. Ford will share strategies on how to navigate, protect, influence and leverage social media relationships. He’ll present strategies on how to leverage your brand, products and services through major social media hot spots, like LinkedIn, YouTube, Twitter, Facebook, and your blog.

Ford sets himself apart from other social media “experts” with his unique combination of business and marketing knowledge. He has mastered the art of how to leverage the power of social media to monetize your efforts, save time and produce real results with social media.

Check at the video on Youtube we hope to see you there! http://ping.fm/sgeRG

Best regards,

Dr Rick

Saturday, July 02, 2011

Check out my new blog Are you focused on the 10 Percenter's in Your Life? at:

http://ping.fm/WiwW1
Are You Focused on the 10 Percenter’s?

Are you focused on the 10 Percenter's in your life? You know these people they are the type that would win the winning lottery ticket and still complain about paying taxes. They generally see the cup as half empty and always focus on the trivial instead of the big picture!

You know some of these people maybe even intimately. Some of them are your ex spouses or significant others, some of them are your in-laws or your brothers or sisters and some of them are your colleagues, your boss and your children.

So why do we focus on the few instead of the masses?

When I was actively practicing chiropractic I may have had 100 patients come to my office in a day and 99 of them were thrilled with the service that we provided and one would complain and leave and tell us that they would never come back again! At that time in my life I would focus and obsess about that one client who prevented me from hearing and receiving the love that my other patients were giving me.

How many of you out there have experienced the same scenario in your lives?

Today I was doing my workout in Marco Island Florida. Since there is no boardwalk to skate on things can get a little dicey on the open road even with the speed limit set at 35 mph. I decided to skate against incoming traffic in order to see the cars coming at me and for them in turn to see me. This was a perfect test for my 10 percent rule.

With two oncoming lanes which cars would kindly move over to the open lane and which ones would come directly at me. Also what would my reaction be either way? The good news is that I am happy to be alive and well to report my results and here is how it went on my eight-mile trek!

With just about 200 cars total passing and coming at me only 2 did not move our 10 Percenter's! One happened early on so I decided to salute the drivers and give them a thumbs up in advance of our approaching each other and The Results Were AMAZING!

The driver either smiled, gave me the thumbs up back or saluted! Only two people threw their arms up in disgust and we have to figure that they are in the family of 10 Percenter’s.

The Good News is that it is currently 9:30 am on Saturday July 2, 2011 I got my workout in and made almost 200 people smile!

Have a Safe Holiday!




Dr. Rick Goodman speaks from real -Life experiences and achieves great results! Dr Rick’s newest book Living a Championship Life "A Game Plan for Success" has been widely acclaimed since its release.

Dr. Rick Goodman is a professional speaker and author who will give your audience specific tools and systems that get great results. Dr. Rick also works with organizations that want to Develop Great Leaders "Through Excellence in Communication and Team Building". For more information on Rick's speaking programs Consulting Programs and Training programs contact (888) 267-6098 or Rick@DrRickGoodman.com or on the web at www.DrRickGoodman.com

Are You Focused on the 10 Percenter?s?

Are you focused on the 10 Percenter's in your life?

You know these people they are the type that would win the winning lottery ticket and still complain about paying taxes. They generally see the cup as half empty and always focus on the trivial instead of the big picture!

You know some of these people maybe even intimately. Some of them are your ex spouses or significant others, some of them are your in-laws or your brothers or sisters and some of them are your colleagues, your boss and your children.

So why do we focus on the few instead of the masses?

When I was actively practicing chiropractic I may have had 100 patients come to my office in a day and 99 of them were thrilled with the service that we provided and one would complain and leave and tell us that they would never come back again! At that time in my life I would focus and obsess about that one client who prevented me from hearing and receiving the love that my other patients were giving me.

How many of you out there have experienced the same scenario in your lives?

Today I was doing my workout in Marco Island Florida. Since there is no boardwalk to skate on things can get a little dicey on the open road even with the speed limit set at 35 mph. I decided to skate against incoming traffic in order to see the cars coming at me and for them in turn to see me. This was a perfect test for my 10 percent rule.

With two oncoming lanes which cars would kindly move over to the open lane and which ones would come directly at me. Also what would my reaction be either way? The good news is that I am happy to be alive and well to report my results and here is how it went on my eight-mile trek!

With just about 200 cars total passing and coming at me only 2 did not move our 10 Percenter's! One happened early on so I decided to salute the drivers and give them a thumbs up in advance of our approaching each other and The Results Were AMAZING!

The driver either smiled, gave me the thumbs up back or saluted! Only two people threw their arms up in disgust and we have to figure that they are in the family of 10 Percenter’s.

The Good News is that it is currently 9:30 am on Saturday July 2, 2011 I got my workout in and made almost 200 people smile!

Have a Safe Holiday!

Dr Rick

Dr. Rick Goodman speaks from real -Life experiences and achieves great results! Dr Rick’s newest book Living a Championship Life "A Game Plan for Success" has been widely acclaimed since its release.

Dr. Rick Goodman is a professional speaker and author who will give your audience specific tools and systems that get great results. Dr. Rick also works with organizations that want to Develop Great Leaders "Through Excellence in Communication and Team Building". For more information on Rick's speaking programs Consulting Programs and Training programs contact (888) 267-6098 or Rick@DrRickGoodman.com or on the web at www.DrRickGoodman.com